Your Software Vendor Can't Build This. We Can.
FieldMatrix.ai is a patent-pending AI technology platform built by a field service company — for field service companies. We turn ideas into working products. Custom apps. CRM integrations. Voice AI. Data pipelines. Fleet intelligence. If you can describe the problem, we can build the solution.
Stop Frankensteining Your Business.
Your CRM vendor bolts on "new features" that don't work. Your GPS company doesn't talk to your dispatch software. Your accounting system requires manual re-entry from three other platforms. Every year, another integration that half-works gets stitched onto a system that was never designed for it.
Sound familiar? That's because the entire field service software industry operates the same way — vendors build for their roadmap, not your operation. When new technology comes along, they don't innovate. They Frankenstein.
You Adapt to Their System
You bought software to make your life easier. Instead, you changed how your business operates to fit their limitations. Your techs work around the software. Your office staff double-enters data. You pay for features you don’t use and can’t get the ones you need.
Every ‘Integration’ Is Duct Tape
Zapier connections that break. CSV exports that someone manually imports. ‘API partnerships’ that are really just a logo on a webpage. You’re told it all works together — until it doesn’t, and nobody’s accountable.
You Wait. They Don’t Care.
You submitted that feature request two years ago. It’s still ‘on the roadmap.’ Meanwhile, the startup that sold you this software just pivoted to a different market. Your business needs didn’t change — their priorities did.
Feel Like You're Stuck in a Simulation?
Same CRM. Same workarounds. Same broken integrations. Year after year.
Let us help free your mind.
A Different Approach
We Don't Sell You Software. We Make Your Software Work.
FieldMatrix.ai isn't another platform you have to migrate to. We're not asking you to rip out your CRM, switch your GPS provider, or learn a new system. We work with what you already have.
You keep your CRM. You keep your GPS. You keep your accounting software. We build the logical, clean integrations between them — the ones your vendors should have built but never will. No Frankenstein. No duct tape. Just systems that actually talk to each other, built by people who run a field service company and know exactly what “working” looks like in the real world.
KISS — Keep It Simple, Stupid. That's not just a philosophy. It's our engineering standard. Every integration we build is as simple as it can be and no simpler. If your tech can't figure it out in the truck without a training manual, we failed.
Your Systems. Connected.
We don’t replace what’s working. We connect it. CRM to GPS. GPS to dispatch. Dispatch to accounting. Customer portal to back office. One clean integration layer that makes everything you already own work together.
Custom-Built for YOUR Operation
No two field service companies run the same way. That’s why off-the-shelf integrations never quite fit. We build around how YOU actually operate — your routes, your workflow, your techs, your customers.
Built by Operators, Not Salesmen
The people building your integrations have run routes, managed techs, dealt with customers, and fought with CRM software for decades. We don’t need a requirements document — we already know the problems because we live them.
What's Broken in Your Stack?
Every field service company has that one thing — the gap between systems, the manual process that should be automated, the report that takes two hours to pull from three different platforms. Tell us what it is.
Let's Fix ItCapabilities
What We Build
If your field service company has a problem and it involves technology — we build the solution.
Native Mobile Apps
iOS and Android apps from concept to app store. Customer portals, technician tools, internal operations apps — designed for the field, not the desk.
Voice AI & Conversational Systems
AI that listens, understands, and responds in real-time. Voice-to-documentation, AI-guided inspections, hands-free workflows for techs who can’t stop working to type.
CRM Extensions & Platform Overlays
Chrome extensions that add capabilities directly inside your existing CRM — live fleet tracking, automated timers, data lookups. No new software to learn.
AI-Powered Automation
Multi-model AI that picks the right tool for every job — document processing, image analysis, predictive routing, smart scheduling. Orchestrated across every major AI platform.
Data Pipelines & Lead Generation
Automated systems connecting public records, government databases, property registries, and enrichment APIs — discovering and importing qualified leads into your CRM at scale.
Content & Marketing Automation
AI-generated content production — scripts, voice synthesis, video creation, audio production, and multi-platform publishing. Build your brand while you run your business.
Our Story
Built by a Field Service Company. Not a Software Vendor.
Our parent company, Cadenhead Services, has served Northwest Florida since 1983. We didn't start as a tech company — we started in crawlspaces, attics, and trucks. After decades of being sold tools by people who never worked a route, we built our own. FieldMatrix.ai is the result: a patent-pending AI platform born from real operational frustration, not a product manager's roadmap.
"We built the technology we wished existed during 40 years of running service calls. Every feature comes from a real problem our techs actually had."
— Michael Cadenhead, CEO of Cadenhead Services & FieldMatrix.ai
Built by Operators
Our parent company, Cadenhead Services, has served Northwest Florida since 1983. We don’t just build software — we use it.
Unlimited Capability
From iOS apps to voice AI to CRM integrations to data pipelines — if it involves technology and field service, we build it.
Privacy by Design
No accounts. No cloud storage of recordings. Your data stays on your device unless you choose otherwise.
Priced for Small Business
Enterprise AI capability at small business prices. Under $120/month for a 10-person team.
Leadership
Built by Someone Who Worked the Route
Michael Cadenhead
Owner & CEO, Cadenhead Services / FieldMatrix.ai
Crestview, Florida
Michael’s career spans over two decades across enterprise IT, cybersecurity, and field service operations. When he purchased Cadenhead Services from his father — a pest control company founded in 1983 — he traded server rooms for crawlspaces. He earned every license the state required, achieved his Associate Certified Entomologist (ACE) designation, and spent years working accounts firsthand.
But he never stopped evaluating technology — demoing every CRM, testing every device, and watching software vendors piece together half-baked integrations that created terrible user experiences. That frustration is why FieldMatrix.ai exists.
"After decades of being sold tools built by people who never worked a route, I’m building AI-powered solutions from the field up. No learning curve. No empty promises. It just works."
Enterprise IT & Database Admin
Microsoft MCP certifications during Y2K overhaul at Crestview Aerospace
Director, Customer & Technical Support
BSecure Technologies (cybersecurity startup acquired by D-Link)
Owner & CEO, Cadenhead Services
Purchased the family pest control business; earned ACE designation and every state-required license
Founder, FieldMatrix.ai
Patent-pending AI platform built under 850Media, the tech division of Cadenhead Services
Frank
AI-NativeAgentic AI Engineering Partner
FieldMatrix.ai
Frank is FieldMatrix.ai’s proprietary agentic AI engineering system — built on Anthropic’s Claude architecture and running 24/7 on private infrastructure. Frank goes beyond AI-assisted development. He represents FieldMatrix.ai’s patent-pending approach to autonomous, domain-adaptive AI: a persistent engineering intelligence that builds, ships, and maintains production systems for field service operations.
Frank’s output spans full-stack production systems in TypeScript, Python, Swift, and Node.js. He builds Chrome extensions that overlay real-time fleet intelligence onto cloud CRMs, constructs data enrichment pipelines connecting county GIS records, property databases, and skip tracing APIs, and manages distributed infrastructure across multiple compute nodes.
On the operational side, Frank handles GPS webhook processing, geofence calculations, and automated stop tracking. He also manages end-to-end podcast production — from scripting and voice synthesis to mixing and publishing.
What separates this from “we use ChatGPT” is architectural depth: persistent memory across sessions, autonomous task management, and architectural decision-making within defined operational guardrails. Frank carries deep domain context from being embedded in a live field service operation since day one.
Frank operates with significant autonomy within defined guardrails, under the strategic direction of CEO Michael Cadenhead. All architectural decisions, customer deliverables, and infrastructure changes are subject to human review.
"We didn’t hire a dev team or outsource to an agency. We built a proprietary AI engineering system, embedded it in our actual field service operations, and let it learn by doing real work. The result is an AI partner that understands this industry because it’s been operating inside one — not because it read a whitepaper."
— Michael Cadenhead, CEO & Founder
What This Means For Your Project
When you engage FieldMatrix.ai for a custom integration, you’re not entering a dev queue. Our agentic AI system begins work immediately — often same-day. It understands field service operations, CRM platforms, GPS systems, and property data because it builds and maintains those systems in production for a real field service company every day.
Every solution we deliver is informed by live operational experience, not just documentation.
What Would You Build If You Could Build Anything?
Most field service companies accept the limitations of their software. You don't have to. Tell us the problem — we'll tell you how fast we can solve it.
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